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Posted: Thursday, October 19, 2017 12:04 AM

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About the Job
IT/Online dept., entry level position requires a Strong Technical Aptitude, basic technical skills to support our offices & customers, capability to lean multiple new software products, excellent communication, problem solving and analytical skills,Are you energetic and high energy? Do you like technology and people? If so then we have the job for you with Your Auction! We're looking for to add another person to our IT/Online department. At Your Auction we're the home of incomparable customer service so our priority is always our customers. If you're ready to start your career in the auction business and you're ready to treat customer like family send your resume in!

SPECIFIC RESPONSIBILITIES:
* Providing tech support for our offices and customers
* Exhibit excellent problem solving, analytical skills
* MUST have a Strong dedication and display enthusiasm in providing incomparable Customer Service
* Superior telephone and speaking etiquette and an ability to deal effectively with customers, vendors, peers, and management
* Excellent listening, oral and written communication skills, express a customer service focused demeanor and temperament at all times
* Assists customers with a variety of questions, requests, and issues.
* Ability to work well with people with varying degrees of technical experience / knowledge
* Capacity to learn multiple new software products both functionality and how to troubleshoot
* Effectively communicate technical concepts, while taking into consideration the varying degrees of customers' technical experience.
Qualifications

* Entry level role requiring basic technical skills with moderate level of proficiency
* Knowledge of basic problem resolution/escalation practices
* Strong Technical Aptitude, Analytical and problem solving skills
* Excellent telephone, verbal and communication skills
* Attention to detail and maintain high degree of accuracy
* Strong organization skills with the ability to multi-task frequent interruptions and multiple priorities
* Able to identify and organize tasks according to priority
* Accepts and manages tasks with minimal supervision
* Hands-on technical experience a plus
* Marketing Experience isn't required but is extremely helpful
FT Benefits, DFWP, EOE/M/V/H/V, email resume and cover letter to pplummer@yourauction.biz

• Location: Tampa

• Post ID: 40940917 southwestflorida
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